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    To celebrate ICISA’s centenary, Coface presents its perspective on the future of credit insurance in the era of artificial intelligence

    During ICISA’s landmark 100th Annual General Meeting in Vienna, Deepesh Patel, Editor of Trade Treasury Payments (TTP), sat down with Xavier Durand, Group CEO of Coface, to explore how the industry can respond to today’s evolving challenges. Read the highlights of the interview and watch the accompanying video below.

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    Debt Recovery in Europe: 5 Best Practices to Improve Recovery Rates Across Countries

    Europe's single market and close economic ties can make cross-border trade seem straightforward. However, recovering unpaid invoices is often far more complex than expected. More than 70 percent of businesses face late payments, and debt collection practices can vary significantly between countries. What works in London may not work in Milan, Madrid, Brussels, Zurich or Warsaw. Legal processes, payment behaviour and administrative requirements differ from one market to another. To help businesses improve recovery outcomes, Coface's experts share practical advice on avoiding common mistakes, adapting to local conditions and maximizing the chances of successful debt recovery across Europe.

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    Coface Reinforces Its Commitment to LGBTQIA+ Inclusion

    Coface has renewed its signing of L’Autre Cercle’s LGBTQIA+ Commitment Charter, reaffirming its dedication to fostering a diverse, inclusive and supportive workplace. This renewed pledge highlights the Group’s ongoing efforts to ensure that every employee can thrive in an environment built on respect, equality and psychological safety.

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    DSO: A Key Indicator for Managing Your Collection Periods

    DSO (Days Sales Outstanding), also referred to in French as délai moyen de paiement (DMP) or number of days of customer credit, is an essential indicator in financial management. A company’s financial strength largely depends on its ability to collect invoices within controlled timeframes, before facing cash outflows that could weaken its position. DSO therefore represents a continuous optimization lever to improve cash flow and reduce the risk of unpaid invoices.

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    Commercial risk management: how Vidalies keeps its ecosystem open through data and human expertise

    Operating in the ferrous metals trading industry, Vidalies navigates a highly cyclical market characterized by large transaction volumes, significant financial exposure, and ongoing pressure on payment terms. To support sustainable growth, the company has made commercial risk management a strategic priority, relying on Coface as a trusted partner for more than 50 years. Diane Vidalies, Managing Director, explains how this approach helps the business identify opportunities and grow with confidence across France and international markets.

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