In the fast-moving world of commercial aviation, every minute counts. As a trusted global supplier of aircraft spare parts, Sentry Aerospares helps airlines, cargo operators and leasing companies keep fleets operational across the globe. Faced with supply chain disruptions, complex international transactions and mounting payment risks, the company relies on Coface to transform uncertainty into sustainable business growth.
Aircraft on Ground (AOG): delivering critical aviation support when every second matters
Operating from strategic hubs in London and New York, Sentry Aerospares provides hard-to-source aircraft components to aviation businesses worldwide. Formed through the merger of Aerospares 2000 and Sentry Aerospace in 2022, with a heritage dating back to 1975, the company serves leading aviation brands including Air France Industries, Iberia, Austrian Airlines, Air Europa and All Nippon Airways.
Through its global logistics network, Sentry Aerospares supports more than 500 customers across 100 countries. At the heart of its success is its dedicated AOG (Aircraft On Ground) response team, available around the clock to resolve urgent operational issues. In aviation, a grounded aircraft can result in substantial financial losses, making speed, reliability and expertise essential to restoring operations.
Our mission is simple: keep aircraft flying and our customers moving, no matter how challenging the circumstances. Every grounded aircraft represents lost revenue and operational disruption,
explains Martin Coleman, Chief Financial Officer at Sentry Aerospares.
From urgent AOG situations and specialist aircraft parts sourcing to supporting leading airlines worldwide, watch the video to discover how Sentry Aerospares combines operational excellence with proactive commercial risk management.
Trade credit insurance, business intelligence and debt collection: a complete strategy for managing global risk
International expansion creates opportunity, but it also introduces new financial risks. For Sentry Aerospares, operating across multiple markets means navigating changing economic conditions, customer credit exposure and challenging payment environments. Maintaining growth requires access to reliable business information, strong risk protection and informed decision-making.
As a Coface client since 2017, Sentry Aerospares has built a long-term partnership focused on protecting cash flow, securing transactions and enabling sustainable international growth. Daily support includes:
- business intelligence solutions that identify potential risks and provide valuable insight into customer financial health;
- trade credit insurance that safeguards the business against non-payment while supporting commercial expansion;
- and debt collection services that help recover outstanding receivables, including uninsured exposures.
For almost a decade, Coface has played a key role in our commercial risk strategy:
- their business information helps us identify risks before they become problems;
- their trade credit insurance solutions protect our cash flow while supporting growth opportunities;
- and their debt collection services help us effectively manage outstanding receivables.
says Martin Coleman, Chief Financial Officer at Sentry Aerospares.
Turning uncertainty into opportunity through data-driven decisions
Certain markets inevitably carry higher levels of risk. When Coface recommends adjusting coverage levels, Sentry Aerospares views this expert guidance as a strategic advantage rather than a limitation. Built on trust, transparency and shared expertise, the partnership enables the company to make smarter and more confident business decisions.
Working alongside Coface for nearly ten years, Sentry Aerospares has successfully transformed commercial risk management into a growth enabler. Instead of limiting ambition, effective risk assessment empowers the company to pursue new opportunities, expand into emerging markets and build relationships with customers around the world. Leveraging Coface's global expertise and market intelligence provides the confidence to explore territories that may otherwise have appeared too uncertain.
This partnership helps us explore new markets, including the most complex ones, with greater confidence and boldness: today we are equipped to turn uncertainty into informed decisions.
That’s it, Keeping your World Open!
concludes Martin Coleman, Chief Financial Officer at Sentry Aerospares.
Evaluate your international credit risk exposure today: contact our local experts for a personalised Coface demonstration and discover how smarter risk management can support your growth.